Shipping policy
Shipping Policy
At Wonderfully Yours Ltd. we aim to provide you with the best shopping experience. Below you'll find all the information regarding our shipping process:
1. Order Processing
- Orders are processed within 1–2 business days (Monday to Friday, excluding holidays).
- Once your order has been processed, you will receive an email notification with tracking information.
2. Shipping & Delivery Times
- Our standard shipping takes 8–12 business days from the date of dispatch.
- Shipping times may vary slightly depending on your location, but we strive to deliver your order within this timeframe.
3. Shipping Fees
- Shipping fees are calculated at checkout based on your location and the total order value.
- Free shipping may be available for orders over [insert threshold] (if applicable).
4. Tracking Your Order
- Once your order has shipped, you will receive a tracking number via email so you can track the status of your shipment.
- Please allow 24 hours for the tracking information to update after dispatch.
5. International Shipping (If applicable)
- We currently offer international shipping to select countries. Delivery times for international orders may vary and will be calculated at checkout.
- Please note that customs and duties may apply depending on the destination country, and these charges are the responsibility of the customer.
6. Shipping Delays
- While we strive to meet our shipping timelines, please note that delays may occur due to unforeseen circumstances, such as weather conditions or carrier delays.
- If your order is delayed beyond the estimated delivery time, feel free to contact our customer support team at [Insert Contact Information], and we'll assist you with tracking or resolving the issue.
7. Undeliverable Packages
- In the event that a package is returned to us as undeliverable due to incorrect shipping information or other reasons, we will contact you to arrange for re-shipment. Additional shipping fees may apply.
8. Lost or Stolen Packages
- We are not responsible for lost or stolen packages once the carrier has confirmed delivery. Please ensure that your shipping address is correct and that someone will be available to receive your order.